FORGOT YOUR DETAILS?

Terms & Conditions

Acceptance and Modification of the Terms and Conditions.

Your access and use of any website, mobile site, Facebook site, Twitter page, Instagram platform or other social media channel owned and/or operated by KSAMAH (“KSAMAH”, “we”, “us” or “our”), which includes KSAMAH affiliated companies, now or in the future (collectively and individually, the“Site”) are governed by these terms and conditions (the “Terms and Conditions”). By accessing, browsing and/or using our Site you acknowledge that you have read, understood and accepted, without reservation, these Terms and Conditions, as modified from time to time by us. If you do not agree to these Terms and Conditions, do not use the Site.

We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time. If we decide to modify our Terms and Conditions, we will post a new version on the Site. It is your responsibility to review these Terms and Conditions periodically, and if at any time you find these Terms and Conditions unacceptable, you should leave the Site and cease all use of the Site. Your continued use of the Site signifies that you agree to be bound by these Terms and Conditions as they are amended.

Backorders

We do our best to maintain our “in stock” status on all items. In the event that an item goes on backorder after you have placed your order, and your entire order cannot be fulfilled, we will contact you via e-mail. You will be given the option to 1) receive a refund for the backordered item, 2) substitute another item for the backordered item, or 3) place the entire order on hold until the backordered product comes back into stock. If you do not reply to our e-mail, your entire order will remain on backorder hold status until the out-of-stock item comes back into stock, at which point your order will ship out in its entirety.

Reselling

Products that are purchased from this website, with or without a discount code, shall not be resold without first asking KSAMAH for permission. If you want to resell one or more of KSAMAH products, then please contact us by e-mail at ksamahofficial@gmail.com

Shipping Address

The customer is responsible for providing all shipping information. Please make sure that your shipping information is correct and complete before submitting your order.

KSAMAH is not responsible for shipments that are delayed or returned as a result of incorrect or incomplete shipping information, failed delivery attempts, and/or unclaimed packages.

If you have unintentionally entered incorrect shipping information, please immediately contact Customer Support at in ksamahofficial@gmail.com We cannot guarantee that it will be possible to update the information before your package ships out, but we will do our best to change the information in the system.

If your package ships out with an incorrect address on it, and the package is lost, we are not responsible for shipping a new package to you.

If your package ships out with an incorrect address on it, but the package eventually is returned to our warehouse by the shipping provider, it is your responsibility to pay for the reshipment costs on the package; alternatively, we can refund the cost of the order minus an actual expense.

Please enter the precise shipping address. If, for example, you enter both a street address and a PO box number, we will need to contact you to confirm which place the package should be sent to. Your order will remain on hold until we confirm the shipping address. If we cannot get in touch with you within 3 days of when you placed your order, the order will be canceled.

Processing Time

Orders are processed within around 3 business days of receipt from our warehouse, and orders will ship out once processed. Therefore, delivery-time quotes begin when the package leaves the warehouse after the 3 business days of processing are completed.

Reliance on Website Information

The information presented on our website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our website, or by anyone who may be informed of any of its contents.

Copyright and Intellectual Property

The content of our Site and namely but not exclusively the texts, marks, logos, slogans, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the exclusive property of and owned by KSAMAH or its affiliated companies, licensors or content providers, and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

Except as expressly provided in “Use of the Site” set forth below, nothing contained on our Site shall be interpreted or construed as granting you a license or a right to use any such content of our Site.

All of the content made available through the Site, including, but not limited to, all text and images (“Content”), and all software used to make the Site available are and shall remain the property of KSAMAH and its licensors and suppliers, and are protected by copyright, trademark, patent, and/or other proprietary rights and laws.

Username/Password

In the event the Site is ever structured such that you are able to create an account on the Site, In such event, you will be responsible for keeping your username and password confidential and secure, and you will be responsible for all actions taken using your username and password. By registering, you may agree to receive communications and promotional materials from KSAMAH and its affiliated entities.

Rules for Using the Site

You agree to follow the conduct rules listed below: You will not knowingly provide or post any false, misleading, or fraudulent information. You will not use the Site for any illegal purpose, nor will you provide or post any material or information in violation of any applicable law or regulation. All information provided or posted by you will not violate the copyright rights, right of publicity or privacy or any other proprietary rights of any third party. Information provided or posted by you will not violate the trade secret rights of any third party. Information provided or posted by you must not be defamatory, harassing, offensive, threatening, obscene, or otherwise inappropriate or disruptive. You will not hold yourself out as someone you are not or otherwise impersonate any other person while using the Site. You will not interfere or tamper with the functioning of the Site, nor will you attempt to gain access to information or control of the Site not specifically granted to you. You will not use the Site to transmit any spyware, virus or similar destructive program or code. You will not compile any database or list of other Site visitors, nor will you use the Site to facilitate the sending of any spam, bulk email, or email offering to sell goods or provide services. You will not access or attempt to access any restricted portion of the Site unless you have specifically been granted access.

Site Access

We may discontinue all or part of the Site at any time, in our sole discretion. KSAMAH may block or limit your access to the Site, with or without notice to you, and without liability to you, if: (a) you violate these Terms and Conditions; (b) you violate any applicable law or regulation relating to your use of the Site; (c) you engage in any conduct which KSAMAH, in its sole discretion, believe is offensive, harmful, defamatory, or otherwise harmful to KSAMAH or others. To ensure that we provide a high quality experience for you and for other users of the Site, you agree that we and/or our representatives may access and/or review information provided when you comment on the Site on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third party rights, or other unauthorized uses of the Site.

Around 15 business days depending on the country to country

The products displayed on the Site may be available on our Site for purchase, and may also be available in select third party retail locations. The products and prices displayed on the Site are subject to change at any time with or without notice. The prices or items in any particular third party store may be different from those appearing on the Site, and the in-store information and availability controls over any conflicting information at the Site. Your placement of an order through the Site constitutes your offer to purchase the items selected by you. KSAMAH may accept or reject your offer, and your offer is not accepted by KSAMAH until KSAMAH ships your order.

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability. KSAMAH makes no guarantee that information on the Site is error-free, complete or current. KSAMAH reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, even after an order may be placed or confirmed. In the event a product ordered is no longer available, not available at the advertised price, or if the price has increased, KSAMAH may decline your offer or KSAMAH may contact you to confirm whether you would like to continue with your purchase given the new availability and pricing information.

In connection with placing an order, you may be asked by KSAMAH or the applicable third party to supply certain information, including, but not limited to, credit card or other payment information. You agree to provide KSAMAH or such third party with information that is accurate, complete and current, and to comply with the terms and conditions of any agreement that you enter in connection with your purchase of any product or service. You are responsible for all charges incurred by users of your account, credit card or another payment mechanism, as well as for paying any applicable taxes.

TOP
× How can I help you?